Privacy

Last updated: 26/05/2025

cutlerycrisis.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our site, which is powered by Shopify and uses Printful for order fulfilment.

What We Collect

When you visit or make a purchase from cutlerycrisis.com, we may collect the following personal information:

• When You Browse:
• • Your IP address
  • Device information (browser type, operating system)
  • Referring site or link
  • Cookies and analytics data (via Shopify and third-party tools)
• When You Purchase:
• • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (optional)
  • Payment details (processed securely by Shopify; we do not store full card information)

How We Use Your Information

We use your information to:

• Process and fulfil orders (via Printful)
• Communicate with you (order updates, customer support)
• Screen orders for fraud and risk
• Improve our store and customer experience
• With your permission, send you occasional marketing updates

Sharing Your Information

We only share your information with third parties as necessary to operate our business:

• Shopify: Our e-commerce platform. Read their privacy policy here: https://www.shopify.com/legal/privacy
• Printful: Our print-on-demand fulfilment partner. Read their privacy policy here: https://www.printful.com/policies/privacy
• Service Providers: Such as email providers, payment processors, and analytics tools (e.g., Google Analytics)

We do not sell or rent your personal information.

Your Rights

Depending on your location (e.g., EU, UK, California), you may have rights to:

• Access the personal data we hold about you
• Request corrections or deletions
• Object to certain uses (e.g., marketing)
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@cutlerycrisis.com

Data Retention

We retain your information only as long as necessary to fulfil orders, meet legal obligations, and support our operations. You may request deletion at any time.

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyse traffic, and support functionality. You can manage cookie preferences via your browser settings.

Security

We take reasonable steps to protect your information, including secure servers, encrypted connections, and trusted third-party services. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our site is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of the site after changes indicates acceptance.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, reach out to us at hello@cutlerycrisis.com.